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Repair Center

ITW Construction Service & Parts Repair Center Information

Factory Direct Tool Service and Repair

Paslode Logo & Duo-Fast Logo

We guarantee our work and use only GENUINE Paslode and Duo-Fast parts!

We provide factory direct service for most Paslode and Duo-Fast tools.

We have a HUGE inventory of genuine Paslode and Duo-Fast repair parts. We offer FREE return shipping on all tools cleaned or repaired (additional shipping charges apply for Alaska and Hawaii).

We provide:

  • Quick turnaround of most repairs.
  • A FREE shot count is provided with service on newer cordless tools.
  • 30 day guarantee on ALL service and repair work.

We also offer Factory Direct Fully Re-Furbished Tools

Tool in Case

Refurbished Tools

Below are quick and easy service and repair options that are available.

 

HELPFUL HINT: To avoid unnecessary repairs, prior to sending in your tool, check the expiration date on the fuel cell or call our technical support department at 800-222-6990 for FREE trouble shooting assistance.

Paslode and Duo-Fast Cordless Tool Service:

Paslode and Duo-Fast Pneumatic Tool Service:

Angled Finish Nailer Cordless Stapler DF Cordless Framer 420 Framer CF325 Framer

Cordless Paslode and Duo-Fast Tools that can be repaired and/or cleaned:

  • 16 gauge Angled Finish Nailer (900600)
  • 16 gauge Straight Finish Nailer (902000)
  • 16 gauge Utility Stapler (900078)
  • 18 gauge Brad Nailer (901000)
  • Framing Nailer CF325 - (902200)
  • Framing Nailer CF325 Li-Ion (902600)
  • Framing Nailer IMCT (900420)
  • DF - Framing Nailer 20 Degree (903000)
  • DF - Roofing Nailer DFCR175C (904600)
Pneumatic Framer Pneumatic Tool Pneumatic Tool 500910 nailer

Pneumatic Paslode and Duo-Fast tools that can be repaired and/or cleaned:

  • All current Production Tools
  • Most Paslode 3000, 4000, and 5000 Series Tools

CORDLESS SERVICE $110.00

PNEUMATIC SERVICE $85.00

Cordless Tool Service (SRVCDLS) includes:

Replacing the following wear items with genuine Paslode or Duo-Fast parts where necessary:

  • Fuel Stem Adaptor
  • Air Filter
  • Seal Rings
  • Push Rods
  • Exhaust Components (reed valve, disc filter, muffler)
  • Misc. Hardware
  • Lower Probes
  • No-Mar Tips
  • Spark Plug

FREE return shipping by way of UPS Ground within the Contiguous 48 States (additional shipping charges apply for Alaska and Hawaii)

  • Notification and tracking number will be sent to your email address

In the event the items below are required, you will be contacted by phone for approval, as additional charges will be required.

  • Electrical Components (fan motor, ESU/MSU molded circuit, circuit board)
  • Metal Castings
  • Piston Driver Blade Assemblies
  • Molded Plastic Components
  • Upper Probe/Yoke Assembly
  • Batteries
  • Battery Charging System
  • Other Major Components

30 Day Guarantee on all service and repair work

Click here for Service - SRVCDLS

Pneumatic Tool Service (SRVPNEU) includes:

Replacing the following wear items with genuine Paslode or Duo-Fast parts where necessary

  • Bumper
  • O Rings
  • Misc. Hardware
  • Select Trigger Valves
  • Select Main Valves

FREE return shipping by way of UPS Ground within the Contiguous 48 States (additional shipping charges apply for Alaska and Hawaii)

  • Notification and tracking number will be sent to your email address

In the event the items below are required, you will be contacted by phone for approval, as additional charges will be required.

  • Metal Castings and Extrusions
  • Piston Driver Blade Assemblies
  • Molded Plastic Components (Handle Halves)
  • Upper Probe/Yoke Assembly
  • Other Major Components

30 Day Guarantee on all service and repair work

Click here for Service - SRVPNEU

Take advantage of our Premier Tool cleaning service?

For an additional $30...we will perform a Premier cleaning on the exterior of your tool and replace worn, missing or faded labels!

See below for everything this service includes...

CORDLESS SERVICE & CLEANING $140.00

PNEUMATIC SERVICE & CLEANING $115.00

Cordless Service and Cleaning - CLNSRV-CDLS includes:

Replacing the following wear items with genuine Paslode or Duo-Fast parts where necessary:

  • Fuel Stem adaptor
  • Air Filter
  • Seal Rings
  • Push Rods
  • Exhaust Components (red valve, disc filter, muffler)
  • Misc. Hardware
  • Lower Probes
  • No-Mar Tips
  • Spark Plug

Cleaning includes:

  • Complete Disassembly of tool and all parts cleaned
  • Worn or missing labels replaced
  • Tool Reassembled and tested to perform at factory standards

FREE return shipping by way of UPS Ground within the Contiguous 48 States (additional shipping charges apply for Alaska and Hawaii)

  • Notification and tracking number will be sent to your email address

In the event the items below are required, you will be contacted by phone for approval, as additional charges will be required.

  • Electrical Components (fan motor, ESU/MSU molded circuit, circuit board)
  • Metal Castings
  • Piston driver Blade Assemblies
  • Molded Plastic Components
  • Upper Probe/Yoke Assembly
  • Batteries
  • Battery Charging System
  • Other Major Components

30 Day Guarantee on all service and repair work

Click for Service & Cleaning - CLNSRV-CDLS

Pneumatic Service and Cleaning -CLNSRV-PNEU includes:

Replacing the following wear items with genuine Paslode or Duo-Fast parts where necessary

  • Bumper
  • O' Rings
  • Misc. Hardware
  • Select Trigger Valves
  • Select Main Valves

Cleaning includes:

  • Complete Disassembly of tool and all parts cleaned
  • Worn or missing labels replaced
  • Tool reassembled and tested to perform at factory standards

FREE return shipping by way of UPS Ground within the Contiguous 48 States (additional shipping charges apply for Alaska and Hawaii)

  • Notification and tracking number will be sent to your email address

In the event the items below are required, you will be contacted by phone for approval, as additional charges will be required.

  • Metal Castings and Extrusions
  • Piston Driver Blade Assemblies
  • Molded Plastic Components (Handle Halves)
  • Upper Probe/Yoke Assembly
  • Other Major Components

30 Day Guarantee on all service and repair work

Click for Service & Cleaning - CLNSRV-PNEU

TERMS AND CONDITIONS OF SERVICE

Be sure to print your order confirmation and include a copy in the box with your tool, and state as specific as possible any problems you are having with the tool(s).

Send your tool to: ITW Construction Service & Parts, Attention Repair department, 13825 W. Business Center Drive, Lake Forest, IL 60045

  • We can only return tools with the factory specified safety features installed and in operational order. Any missing safety features will be installed on tools before return shipment. You will be charged for the installation of missing safety features so please make certain they are installed before shipping us the tool(s).
  • Provide at least one strip of fasteners if the tool is having a nail related problem.
  • Include the battery with Cordless nailers.
  • DO NOT ship fuel cells with Cordless nailers. Fuel cells for Cordless nailers require special handling for shipment.
  • Pack tools securely using bubble wrap, Styrofoam packing, etc. ITW Construction Service & Parts is not responsible for damage incurred during shipping. Tools may be shipped UPS, Fed Ex, Parcel Post or whichever system is convenient for you.

If the tool is received in a condition that requires parts and repair service over the amount of the selected service fee of $85.00 or $110.00, dependent upon tool received, an estimate will be provided prior to making any repairs. If you decline to have the tool repaired, the service fee of $85.00 or $110.00 covering diagnostic time and shipping will NOT be refunded and the tool will be returned to you. In the event you choose not to have the tool repaired, you may elect to have the service fee applied towards the purchase price of a refurbished tool of the same or similar model. If you elect this option, the purchase of the refurbished tool must be made within 48 hours of declining tool service. If you elect to purchase a refurbished tool, your original tool becomes property of ITW Construction Service & Parts.

Visit our Refurbished tool Section to see what we have available...

Click Here - REFURBISHED TOOLS